How It Works FAQ For Agents Get My Quote

Contact RateLaunchpad

Questions about a request you submitted, your privacy rights, or compliance concerns? We're here to help. Reach out using the channels below.

Customer Support

Support Email
agents@ratelaunchpad.com
General consumer support and request questions. We respond within 2 business days.
Privacy & Compliance
privacy@ratelaunchpad.com
Use this inbox for TCPA revocation, opt-out, privacy, and data-rights requests.

Unwanted Contacts

If you're receiving unwanted calls, texts, or emails from a licensed agent or referral partner:

By Text
Reply STOP to any text message to immediately unsubscribe from SMS communications.
By Phone
Tell the caller to remove you from their contact list. Ask for their agent ID or company name if you need to escalate.

For immediate unsubscribe requests or to report repeated contact after opting out:

Email privacy@ratelaunchpad.com

Privacy & Data Requests

To request deletion of your data, opt out of contact, or exercise other privacy rights, use our dedicated privacy portal:

Go to Privacy Controls & Opt-Out

Mailing Address

RateLaunchpad
433 NE 12th St
Florida City, FL 33034

Frequently Asked Questions

How do I stop being contacted?

Reply STOP to any text message, or email privacy@ratelaunchpad.com with "Unsubscribe" in the subject line. Tell any caller to remove you from their contact list immediately.

How do I request deletion of my data?

Use our privacy opt-out form to request data deletion, or email privacy@ratelaunchpad.com with "Data Deletion Request" in the subject. We'll process it within 45 days.

I didn't submit a request — how did you get my information?

RateLaunchpad only routes requests submitted through our forms or referral experiences. If you believe you received contact by mistake, or your information was shared without authorization, email privacy@ratelaunchpad.com immediately with details.

I want to report a compliance issue.

Email agents@ratelaunchpad.com with "Compliance" in the subject line. Describe the issue in detail and include any relevant dates or contact information. We take compliance seriously and will investigate.